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Privacy Policy


Last Updated: 2025
Website: www.acia.africa
Company: Africa Certification International Agency (ACIA)

Africa Certification International Agency (“ACIA”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you access or interact with our website.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal data when you interact with our website, including when you:

  • Submit inquiries or forms

  • Request services or information

  • Download materials

  • Communicate with us via email or web forms

This may include:

  • Full name

  • Email address

  • Phone number

  • Company details

  • Country or location

  • Any additional information voluntarily provided

1.2 Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referral URLs

  • Cookies and similar tracking technologies

This data helps us improve website performance, security, and user experience.
1.3 Cookies & Tracking Technologies
Our website may use:

  • Standard cookies

  • Session cookies

  • Analytical or tracking tools

These help with:

  • Remembering preferences

  • Measuring website activity

  • Enhancing performance

You may disable cookies in your browser, though doing so may limit some website functionality.
2. How We Use Your Information
We may use collected information to:

  • Respond to inquiries and provide requested information

  • Facilitate certification, inspection, or compliance services

  • Improve site performance, content, and user experience

  • Maintain security and prevent misuse

  • Comply with legal and regulatory requirements

  • Communicate important updates or service-related messages

We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share personal data only under the following conditions:
3.1 Service Providers
Trusted partners who assist with:

  • Website hosting

  • Data processing

  • Customer communication

  • Technical support

These providers are bound by confidentiality obligations.
3.2 Legal Requirements
We may disclose information if required to:

  • Comply with laws or regulatory authorities

  • Respond to legal requests or court orders

  • Protect ACIA’s rights, property, and operations

  • Prevent fraud or security threats

3.3 Business Operations
If ACIA undergoes a merger, restructuring, or asset transfer, relevant data may be shared where legally permitted.
4. Data Security
We implement organizational and technical measures to safeguard personal information, including:

  • Secure servers

  • Access controls

  • Encryption where appropriate

  • Regular security reviews

While we strive to protect your data, no online system is entirely risk-free.
5. Data Retention
Personal information is retained only for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Meet operational or legal requirements

  • Comply with regulatory standards

Once no longer required, data is securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have rights such as:

  • Access to your personal information

  • Correction of inaccurate data

  • Request for deletion (“right to be forgotten”)

  • Objection to processing

  • Data portability

To request the exercise of your rights, contact us using the information below.
7. Third-Party Links
Our website may link to external sites.
ACIA is not responsible for:

  • Their privacy practices

  • Their content

  • Their data handling policies

We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not directed at minors or individuals under the age of 18.
We do not knowingly collect personal data from children.
If such data is inadvertently collected, we will delete it promptly upon discovery.
9. International Data Transfers
Your information may be stored or processed in countries outside your location, depending on operational requirements.
ACIA ensures that appropriate safeguards are in place where required by law.
10. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last Updated” date.
Continued use of the website indicates acceptance of the updated policy.

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